Manager, Investigator Payments (Office-Based) - IQVIA Biotech (R1094747) in Morrisville, NC at IQVIA™

Date Posted: 9/30/2019

Job Snapshot

Job Description

IQVIA™ is the leading human data science company focused on helping healthcare clients find unparalleled insights and better solutions for patients. Formed through the merger of IMS Health and Quintiles, IQVIA offers a broad range of solutions that harness the power of healthcare data, domain expertise, transformative technology, and advanced analytics to drive healthcare forward.

BASIC FUNCTIONS:                 

Manages the Investigator Payments team, including the review of site invoices and calculation of patient payments using IQVIA Biotech’s standard systems and processes.


Primary duties will include the following:

  • Manages group of Investigator Payments Analysts and Specialists
  • Develops and maintains department SOPs and working processes
  • Works with technical department (SAS, Bios, DM) to review specifications for investigator payment reports to ensure all appropriate data and criteria are captured within the report programming.
  • Liaises with technical departments on changes to projects that affect investigator payment report programming.
  • Trains department staff on all systems required for job function
  • Reviews AR aging report, following up with Sponsors when receipt of funds is overdue
  • Oversees Sunshine Act Reporting
  • Works cross departmentally with other groups, such as site contracts, to ensure close communications throughout the payment process
  • Leads and oversees integration of new departmental systems and software
  • Represents Investigator Payments department in client kick-off meetings for newly awarded studies where applicable
  • Oversees proposal review and development activities related to Investigator Payments
  • Assists in business development activities related to Investigator Payments
  • Reviews project activity with Investigator Payments team to maintain a basic understanding of all Investigator Payment studies
  • Performs other duties as assigned


  • Ability to handle sensitive and confidential personnel matters effectively
  • Ability to perform responsibilities independently and with minimal supervision
  • Strong communication skills (both verbal and written)
  • Strong presentation skills (both internal and client facing)
  • Ability to mentor and develop team members
  • Perform tasks with special attention to detail


  • Very little physical effort required to perform normal job duties


  • Four years CRO or clinical research experience; or, BS in Clinical Research or equivalent degree
  • Two years hands on experience in the accounting field and/or line management experience
  • Investigator/Site Payment experience in a CRO environment

Join Us

Making a positive impact on human health takes insight, curiosity, and intellectual courage. It takes brave minds, pushing the boundaries to transform healthcare. Regardless of your role, you will have the opportunity to play an important part in helping our clients drive healthcare forward and ultimately improve outcomes for patients.

Forge a career with greater purpose, make an impact, and never stop learning.

IQVIA is an EEO Employer - Minorities/Females/Protected Veterans/Disabled

IQVIA, Inc. provides reasonable accommodations for applicants with disabilities.  Applicants who require reasonable accommodation to submit an application for employment or otherwise participate in the application process should contact IQVIA’s Talent Acquisition team at to arrange for such an accommodation.

Job ID: R1094747