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IAM Information Security Mgr (R1067566) in Durham, NC at IQVIA™

Date Posted: 4/18/2019

Job Snapshot

Job Description

Join us on our exciting journey! IQVIA™ is The Human Data Science Company™, focused on using data and science to help healthcare clients find better solutions for their patients. Formed through the merger of IMS Health and Quintiles, IQVIA offers a broad range of solutions that harness advances in healthcare information, technology, analytics and human ingenuity to drive healthcare forward.

IAM Information Security Manager (Transition/SME)

Join us on our exciting journey!   IQVIA™ is The Human Data Science Company™, focused on using data and science to help healthcare clients find better solutions for their patients. Formed through the merger of IMS Health and Quintiles, IQVIA™  offers a broad range of solutions that harness advances in healthcare information, technology, analytics and human ingenuity to drive healthcare forward.

PURPOSE
• Provide expertise in transitioning new Identity & Access Management (IAM) capabilities & solutions into production environments from non-production (delivery) environments.
• Onboarding/integrate new users and applications onto existing IAM capabilities & solutions.
• Serve as a subject matter expert (SME) for products, solutions, and capabilities across the IAM portfolio.
• Providing mentorship and assistance to IAM SMEs from a technical and/or troubleshooting perspective.
 
SCOPE
• The role will focus on all aspects of IAM solutions spanning Identity Governance & Administration (IGA), Access Management (Authentication, Authorization, MFA, SSO, etc.), and Privileged Access Management (PAM).
• The IQVIA IAM system landscape consists of both custom-built solution(s), SaaS/cloud services, and commercial off the shelf (COTS) products, including SailPoint IIQ, CyberArk PAS, Radiant Logic VDS, Azure AD, PingFederate, & WSO2.
 
RESPONSIBILITIES:
1. Serve as a primary point of contact for consumers of IAM operational service transition and onboarding.
2. Lead the transition activities for new IAM solutions and capabilities from the delivery teams into production services.
3. Lead the onboarding of additional users and applications to consume IAM solutions and services. 
4. Forge strong partnerships with the IAM delivery teams, delivery partners, and operational support teams.
5. Collaborate with operational support partners to review/assess onboarding requests to ensure alignment with standards, strategy, and industry best practices.
6. Serve as a Subject Matter Expert (SME) for IAM solutions, including: infrastructure/topology/architecture, functional capabilities, and product configurations.
7. Serve as an escalation point (e.g. Tier 4) for the operational support teams.
8. Author support and operational documentation (e.g. system/ops manual, user guide, knowledge-base articles, etc.); facilitate review and approval of support and operational documentation.
9. Perform support and operational duties during the post-go-live “hyper-care” period, prior to formal transition to operational support.
10. Participate in user acceptance test (UAT) delivery activities (e.g. test case development, test data development, test case execution, troubleshooting/root cause analysis).
11. Update, manage, and maintain IAM solution & service data in the CMDB.
12. Ensure solutions are effectively monitored for function, performance, and capacity.

 
REQUIRED KNOWLEDGE, SKILLS AND ABILITIES
Primary Technical Skills
• Strong understanding of enterprise IAM solutions (e.g. provisioning, authentication and authorization)
• Strong technical knowledge of authentication and authorization protocols: OIDC, SAML, XACML, LDAP
• Web Single sign-on, AD, attribute-based access control, privileged access management and MFA expertise
• Web application development and scripting experience
• Experience in integration of various authentication and identity propagation methods with enterprise applications and/or systems
• Root cause analysis, technology evaluation and design reviews
• Experience in estimating and planning technical work effort and ability to execute within agreed-upon timelines
• Ability to communicate technical concepts to non-technical audiences, and business concepts to technical audiences
 
Secondary Technical Skills
• Previous experience within the Information Security and/or IAM technical domains
• DevOps, Continuous Integration and Continuous Delivery experience
• Understanding of secure software development practices - AppSec
• Understanding of unique delivery needs within regulated environments
• Web application server knowledge like IIS, WebLogic, or Tomcat
• Scripting/automation experience using PowerShell, VBScript, python, or bash
• Experience with common IAM solution(s) (e.g. SailPoint IIQ, CyberArk PAS, Radiant Logic VDS, Azure AD, PingFederate, WSO2)
 
MINIMUM REQUIRED EDUCATION AND EXPERIENCE
• BS in Computer Science or equivalent
• Minimum of 5 years of hands-on technical system, configuration, or onboarding/transition experience
• Minimum of 2 years of experience focused on Information Security solutions
• Security certifications are a plus

PHYSICAL REQUIREMENTS
• Extensive use of the telephone and face-to-face communications, which requires accurate communication skills
• Significant amount of keyboard requiring repetitive motion of fingers
• Regular sitting for extended periods of time
• Travel may be required

We know that meaningful results require not only the right approach but also the right people. Regardless of your role, we invite you to reimagine healthcare with us. You will have the opportunity to play an important part in helping our clients drive healthcare forward and ultimately improve human health outcomes. Whatever your career goals, we are here to ensure you get there! We invite you to join IQVIA™

QVIA is an EEO Employer - Minorities/Females/Protected Veterans/Disabled

IQVIA, Inc. provides reasonable accommodations for applicants with disabilities.  Applicants who require reasonable accommodation to submit an application for employment or otherwise participate in the application process should contact IQVIA’s Talent Acquisition team at workday_recruiting@iqvia.com to arrange for such an accommodation.



Job ID: R1067566