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Engagement Mgr, Tech (R1058148) in Cambridge, MA at IQVIA™

Date Posted: 5/24/2019

Job Snapshot

  • Employee Type:
  • Location:
    Cambridge, MA
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:
  • Job ID:

Job Description

Join us on our exciting journey! IQVIA™ is The Human Data Science Company™, focused on using data and science to help healthcare clients find better solutions for their patients. Formed through the merger of IMS Health and Quintiles, IQVIA offers a broad range of solutions that harness advances in healthcare information, technology, analytics and human ingenuity to drive healthcare forward.

The Market Access CoE team of IQVIA seeks an experienced Engagement Manager in Cambridge, MA or Plymouth Meeting, PA, with healthcare, consulting, and client management experience to join our team of creative, customer-centric experts to address our client’s business insight needs. 

Our syndicated solutions are used by leading Pharmaceutical companies who seek to improve their understanding of the impact of costs and restrictions on patient access to their brands in addition to overall product performance.  We continually improve our offerings either through client requests for customization, consulting practice projects that are suitable for our platform, and internal ideas generated by our team members.

In this client facing role, you will have the ability to develop strong business relationships with key pharmaceutical leaders to understand their business insight needs, collaborate with a team to create action-based analytical tools, and educate the client team on the use of our analytical tools to help them to be successful in their roles.

Given our ever-increasing pipeline of projects and solutions, we are looking for an energetic, inquisitive consultant to join the team.  The ideal candidate is intrigued by how our data can be used to develop an analytics story to help our clients maximize the impact of formulary access or how copay cards and patient assistance programs impact adherence and market share.  They enjoy customer engagement, demonstrated ability to understand pharma data, and an analytical mindset to think through how data should flow from one analysis to another. 


  • Manage client relationships to understand their business insight needs for managed markets analytics, collaborate on requirements, collaborate with internal delivery teams, and facilitate the delivery process.
  • Identify upsell opportunities with existing client base, either through selling existing capabilities or developing innovative solutions that may be sold to other clients.
  • Create innovative solutions (i.e. custom analytics, bolt-on solutions) to address clients’ evolving business needs, enhance existing solutions and ability to build out new capabilities.
  • Advanced understanding of IQVIA data assets and how customers will use them to develop a business insight story.
  • Prepare accurate, timely, and actionable documentation to support internal/external customers – meeting notes, business requirements, etc.
  • Assist the Sales team with software demonstrations, define requirements, guide implementations and manage client expectations throughout the implementation process.
  • Develop training documentation and deliver training to client audiences (e.g. skype, in person) as necessary.
  • Collaborate with our Visualization and Technology teams on new development capabilities.
  • Provide on-going support to clients through providing proactive insights, training, addressing business needs through adhoc requests.


  • BA/BS in a relevant discipline with strong academic record
  • 4-6 years of total experience in healthcare-related consulting or analytics
  • Deep knowledge of IQVIA data especially with respect to Xponent Plantrak, DDD, and Claims data
  • Strong business acumen related to Manage Care
  • Strong knowledge of formulary data, custom payer hierarchy, and integration of these datasets
  • Aptitude to analyze data and communicate high level insights
  • Technical skills such as SQL, qlikview, Tableau, MicroStrategy (plus)
  • Demonstrated ability to create thorough documentation
  • Excellent change and process management skills
  • Creative energy and entrepreneurial spirit (i.e. Takes initiative, proactive)
  • Experience working with a co-located development teams (plus)
  • Experience with JIRA / Confluence a plus (not required)
  • Ability to travel 15-35%


We know that meaningful results require not only the right approach but also the right people. Regardless of your role, we invite you to reimagine healthcare with us. You will have the opportunity to play an important part in helping our clients drive healthcare forward and ultimately improve human health outcomes. Whatever your career goals, we are here to ensure you get there! We invite you to join IQVIA™

IQVIA is an EEO Employer - Minorities/Females/Protected Veterans/Disabled

IQVIA, Inc. provides reasonable accommodations for applicants with disabilities.  Applicants who require reasonable accommodation to submit an application for employment or otherwise participate in the application process should contact IQVIA’s Talent Acquisition team at to arrange for such an accommodation.

Job ID: R1058148