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Corp Web Strategy Coord 2 (R1065696) in Bangalore, India at IQVIA™

Date Posted: 3/19/2019

Job Snapshot

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Job Description

Join us on our exciting journey! IQVIA™ is The Human Data Science Company™, focused on using data and science to help healthcare clients find better solutions for their patients. Formed through the merger of IMS Health and Quintiles, IQVIA offers a broad range of solutions that harness advances in healthcare information, technology, analytics and human ingenuity to drive healthcare forward.


This role is responsible for the daily implementation and overall quality, consistency, brand compliance and effectiveness of digital content on IQVIA digital web channels including public websites, social networks and the intranet.
Ensure content is  consistent with the company’s policies, business strategy, standards and functional plans. 

• Organize support requests and conduct follow up communications using company systems; provide individual and aggregated status reports
•Perform routine site maintenance such as publishing content (e.g. images, text, pdfs), quality reviews, troubleshooting 
• Provide project support for Web strategies and plans 
• Maintain master lists of approved publishers, user rights and workflow 
• Serve as liaison between department and internal/external groups at all levels 
• Maintain and distribute content specifications for the department
• Answer “Help” questions
• Participate in testing new feature development 
• Execute surveys as required 
• Comply with organization procedures for change requests, development requirements, and project management methodology 
• Special projects and administrative support as directed 

All responsibilities are essential job functions unless noted as nonessential (N). 

1. Proven communication, planning and organizational skills 
2. Knowledge of enterprise content management systems (CMS) preferred. Experience with the following systems is an advantage
a. SharePoint 365
b. Sitecore 8.5
c. Service ticketing systems
d. Social CMS
3. Very good spoken and written English communication skills
4. Attention to detail and proofreading
5. Experience with Adobe PhotoShop or other image editing software
6. Use judgment within defined procedures and practices to determine appropriate action 
7. Ability to handle confidential information appropriately 
8. Ability to establish and maintain effective working relationships with coworkers, managers and clients 
9. Knowledge of HTML/CSS, a plus
10. Experience with Google Analytics is an advantage

• Associates degree in business, marketing, communication or related field minimum of 1 year of experience in Web or social channel management, corporate communication and/or marketing; customer service or equivalent combination of education, training and experience 

• Extensive use of telephone and virtual meetings requiring precise pronunciation and accurate perception of speech 
• Extensive use of writing and keyboarding requiring repetitive motion of fingers 
• Regular sitting for extended periods of time 
• Occasional travel

We know that meaningful results require not only the right approach but also the right people. Regardless of your role, we invite you to reimagine healthcare with us. You will have the opportunity to play an important part in helping our clients drive healthcare forward and ultimately improve human health outcomes. Whatever your career goals, we are here to ensure you get there! We invite you to join IQVIA™

Job ID: R1065696

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