CEVA Specialist (R1084124) in Durham, NC at IQVIA™

Date Posted: 7/14/2019

Job Snapshot

  • Employee Type:
  • Location:
    Durham, NC
  • Experience:
    Not Specified
  • Date Posted:
  • Job ID:

Job Description

IQVIA™ is the leading human data science company focused on helping healthcare clients find unparalleled insights and better solutions for patients. Formed through the merger of IMS Health and Quintiles, IQVIA offers a broad range of solutions that harness the power of healthcare data, domain expertise, transformative technology, and advanced analytics to drive healthcare forward.

​         Manage   customer interface and communication for assigned projects with minimal   guidance from senior staff. Represent CEVA on projects and serve as primary   point of contact within CEVA for all internal and external customers, as   assigned.
     Manage customer deliverables for assigned projects with minimal guidance   from CEVA management. Tactical, day-to-day leadership at project level.   Responsibilities include project planning (i.e., timelines, deliverables,   resourcing, central filing, and archiving records), defining / defining   project scope, and quality management, with minimal guidance from CEVA   management.
     • Develop, finalize, and distribute of all project-specific CEVA documents   and design all necessary programmed reports and listings under guidance of   CEVA management as needed.
     • Work closely with internal and / or external partners to manage   development, testing, and use of electronic systems necessary for CEVA   project processes.
     • Develop and provide project-specific CEVA process training to CEVA team   members, monitors, and investigative site personnel, as appropriate.
     • Provide support for customer service interface from scoping stage,   through proposal generation, bid defense to service delivery, and throughout   the development and commercial lifecycle of the product.
     • Manage realization/profitability and revenue recognition for assigned   projects. Work closely with CEVA management to update financial systems,   invoicing, project budget review, project financial analysis, and pursuit of   change orders.
     • Apply specialist expertise in aligned areas.
     • Attend meetings with internal and external stakeholders. Provide project   status updates; define processes, and project planning/strategy. Provide   feedback to CEVA management/line manager on any challenges/issues and   successes.
     • Work with Sales and Proposals to ensure rapid, seamless, tailored   responses to opportunities. Drive business growth by improving customer   loyalty through enhanced customer relations and service delivery   excellence.
     • May assist with sales activities such as sales presentations and proposal   development (e.g., capabilities, bid defenses, strategy, costs and text, as   needed under guidance of senior team member.
     • Participate in audits and inspections for assigned projects. Liaise with   Quality Assurance staff and management in the compilation of corrective   action plans.
     • Work closely with senior team members to address problem areas and   customer needs.
     • Read and acknowledge all necessary Quintiles standard operating   procedures (SOPs) and customer SOPs as required. Ensure all required training   is executed within a timelines and documented. Ensure individual training   plan and training transcript reconcile    

Join Us

Making a positive impact on human health takes insight, curiosity, and intellectual courage. It takes brave minds, pushing the boundaries to transform healthcare. Regardless of your role, you will have the opportunity to play an important part in helping our clients drive healthcare forward and ultimately improve outcomes for patients.

Forge a career with greater purpose, make an impact, and never stop learning.

IQVIA is an EEO Employer - Minorities/Females/Protected Veterans/Disabled

IQVIA, Inc. provides reasonable accommodations for applicants with disabilities.  Applicants who require reasonable accommodation to submit an application for employment or otherwise participate in the application process should contact IQVIA’s Talent Acquisition team at workday_recruiting@iqvia.com to arrange for such an accommodation.

Job ID: R1084124