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Associate Sales Training Director (R1052684) in Parsippany, NJ at IQVIA™

Date Posted: 1/10/2019

Job Snapshot

Job Description

Join us on our exciting journey! IQVIA™ is The Human Data Science Company™, focused on using data and science to help healthcare clients find better solutions for their patients. Formed through the merger of IMS Health and Quintiles, IQVIA offers a broad range of solutions that harness advances in healthcare information, technology, analytics and human ingenuity to drive healthcare forward.

Associate Director, Training – Clinical and Sales (Pharmaceutical)

This role is on IQVIA’s Contract Sales and Medical Solutions (CSMS) team will be responsible for the development and delivery of foundational and advanced skills training for colleagues in both clinical (primary focus) and sales (secondary focus) field-based roles across multiple client/project teams. With limited guidance, individuals in this role will provide expertise to support training initiatives for their assigned client teams.  Individuals will need to demonstrate the ability to work collaboratively with cross-functional partners to ensure the delivery of business results.

RESPONSIBILITIES:

  • Act as the primary link between assigned clients and IQVIA to manage the development and delivery of clinical and sales training in accordance with IQVIA and client policies/procedures and applicable regulations
  • Ensure all training deliverables are delivered on-time and on-budget in support of client training initiatives
  • Responsible for the development, approval, and delivery of disease state, treatment, product and marketplace training, as well as, foundational and advanced clinical customer engagement/sales skills training
  • Coordinate efforts between the client’s Training, Medical, Sales and Marketing departments as needed to enhance the field representative’s ability to deliver appropriate messages and support
  • Consult with Medical and Commercial Leadership to identify appropriate training needs/gaps that will support the achievement of assigned client goals
  • Develop strong and effective relationships within assigned clients and across IQVIA to provide learning solutions that support performance
  • Keep current on trends and developments in the fields of training, performance improvement, and organizational learning, while maintaining/building contacts with training vendors/training professionals
  • Monitor course evaluations and compliance to gather metrics for continuous improvement and performance for assigned clients

QUALIFICATIONS:

  • Bachelor's degree from an accredited college or University required
  • Minimum 3 to 5-years of experience in training design, facilitation and delivery experience
  • Experience operating with senior/executive management teams; or equivalent combination of education, training and experience required.
  • Preferred:  2 to 4-years direct field-based experience and/or 2-years field management
  • Preferred:  RN or similar professional medical certification preferred, but not required

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES:

  • Excellent interpersonal, project management, organizational and leadership skills
  • Excellent presentation/facilitation skills
  • Excellent coaching and counseling skills
  • Excellent problem solving and critical thinking skills
  • Excellent verbal and written communication skills
  • Strong clinical background with patient experience
  • Strong listening and diagnostic skills
  • Strong computer skills, including Microsoft Office applications
  • Strong attention to detail
  • High degree of discretion and confidentiality
  • Ability to work within a matrix team environment
  • Ability to manage vendors
  • Ability to establish and maintain effective working relationships with coworkers, managers and clients

IQVIA is an EEO Employer - Minorities/Females/Protected Veterans/Disabled'

We know that meaningful results require not only the right approach but also the right people. Regardless of your role, we invite you to reimagine healthcare with us. You will have the opportunity to play an important part in helping our clients drive healthcare forward and ultimately improve human health outcomes. Whatever your career goals, we are here to ensure you get there! We invite you to join IQVIA™



Job ID: R1052684