Associate Director, Clinical Leads (R1092020) in Irene, South Africa at IQVIA™

Date Posted: 8/13/2019

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Job Description

IQVIA™ is the leading human data science company focused on helping healthcare clients find unparalleled insights and better solutions for patients. Formed through the merger of IMS Health and Quintiles, IQVIA offers a broad range of solutions that harness the power of healthcare data, domain expertise, transformative technology, and advanced analytics to drive healthcare forward.



 Manage staff in accordance with organization’s policies and applicable regulations. Responsibilities include planning, assigning, and directing work; appraising performance and guiding professional development; rewarding and disciplining employees; addressing employee relations issues and resolving problems. Approve actions on human resources matters.

 Work with the Clinical Leads to ensure patient recruitment, project budget(s) meet financial and company goals (realization targets), with a focus on adherence to change control processes.

 Ensure all study management and project deliverables are completed per the agreed strategy and contract. Achieve quality deliverables on time and within budget and in accordance with SOPs, policies and practices with a primary focus on timely patient recruitment.

 Provide effective and timely consultation/guidance to Clinical Leads on issue resolution.

 Serve as a Clinical Lead liaison with other groups within Quintiles.

 Drive consistency of operational delivery across customer’s projects/programs; ensure plans are implemented following approval by senior management.

 Provide consultation to clients on drug development process, strategy, and plans as needed, in particular around patient recruitment. Maintain current product and project knowledge.

 Collaborate with other management and leadership team members to proactively identify resourcing solutions and project and/or individual needs in order to manage studies.

 Work with individual staff to identify any quality issues within the study and provide coaching on resolution of issues, including implementation of corrective and preventative action plans and escalation.

 Direct, manage and mentor an assigned team of Clinical Lead staff who lead or support studies or programs. Actively provide guidance/coaching around project planning, project review, risk management and problem solving to achieve global alignment of work practices across the team through the adoption and use of all process and technology tools and improvements by employees.

 Support the sales process and participate in bid defense meetings.

 May serve as a back-up on projects as needed.

 Participate in and champion function and/or corporate initiatives, changes and/or special project assignments; act as a client liaison, departmental cross-functional liaison and/or change agent; provide technical expertise and clinical project management experience to project management and training and process improvement efforts.


 In depth knowledge of, and skill in applying, applicable clinical research regulatory requirements; i.e., Good Clinical Practice (GCP) and International Conference on Harmonization (ICH) guidelines

 Broad protocol knowledge; therapeutic knowledge desired

 Strong understanding of Clinical Research industry (drug/device/ technology/etc.) and the relevant environments in which it operates

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 Strong understanding of the competitive environment and how to communicate/demonstrate value through Quintiles solutions

 Strong understanding of other Quintiles functions and their inter-relationship with Project Leadership

 In depth understanding of project management practices and strong history of demonstrated project management capabilities

 In depth understanding of, and experience managing, contractual obligations and implications

 Demonstrated strong understanding of project financials and managing project P&L

 Proven ability to manage a team and work through others in a global environment to deliver results to the appropriate quality and timeline metrics. Provides others with a clear direction; delegates work appropriately and fairly; motivates and empowers others; monitors/manages performance and provides feedback and coaching; recruits, develops and retains staff of a high caliber

 Excellent customer service skills and demonstrated ability to understand customer needs, have difficult conversations with internal/external stakeholders and customers, and negotiate solutions

 Ability to manage competing priorities

 Good judgment and decision making skills

 Effective mentoring and training skills, fostering learning and knowledge sharing with colleagues

 Strong presentation skills

 Demonstrated learning agility and openness to learning and keeping own knowledge and skill set current and evolving

 Excellent communication skills, including good command of English language

 Strong software and computer skills, including MS Office applications

 Ability to establish and maintain effective working relationships with coworkers, managers and clients.


 Bachelor's degree in life sciences or related field and 10 years clinical research experience including 6 years in a leadership capacity; or equivalent combination of education, training and experience.


 Extensive use of keyboard requiring repetitive motion of fingers.

 Extensive use of telephone and face-to-face communication requiring accurate perception of speech.

 Regular sitting for extended periods of time.

 May require occasional travel.

Join Us

Making a positive impact on human health takes insight, curiosity, and intellectual courage. It takes brave minds, pushing the boundaries to transform healthcare. Regardless of your role, you will have the opportunity to play an important part in helping our clients drive healthcare forward and ultimately improve outcomes for patients.

Forge a career with greater purpose, make an impact, and never stop learning.

Job ID: R1092020