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Associate Corproate Communications Director (R1064658) in Research Triangle Park, NC at IQVIA™

Date Posted: 2/7/2019

Job Snapshot

Job Description

Join us on our exciting journey! IQVIA™ is The Human Data Science Company™, focused on using data and science to help healthcare clients find better solutions for their patients. Formed through the merger of IMS Health and Quintiles, IQVIA offers a broad range of solutions that harness advances in healthcare information, technology, analytics and human ingenuity to drive healthcare forward.

Working under the direction of the Senior Director, Corporate Communication, the Associate Director will play a strong role in helping set the strategic direction of the IQVIA Global Business Unit (GBU) internal communications, external communications and social media programs in line with business goals and objectives. A significant portion of this role involves executing deliverables to help meet the needs of key partners and internal stakeholders (particularly the president of the GBU).


President Executive Communications
• Work closely with the Senior Director of Corporate Communications to develop external and internal executive communications plans.
• Build message platforms and corporate narratives for the president and other members of the firm’s executive leadership.
• Write and develop executive speeches, presentations and internal communications collateral for the president – and other key executives as needed.
• Work closely with the Senior Director of Corporate Communications and the Chief of Staff to assess and manage external speaking engagements.
• Prepare briefing materials and background collateral for executives prior to external/industry events.
Internal Communications
• Develop internal communications plans to support GBU and major internal projects as appropriate.
• Utilize specialized knowledge to provide strategic direction, message development, and communication planning/implementation to increase the understanding of corporate vision and brand, business strategies and individual projects among the GBU audiences (internal and/or external).
• Create communications plans that blend attention to detail with flexibility and effective messaging.
• Conduct regular check-ins or attend meetings with business leaders and stakeholders to understand required communications support; provide counsel and recommendations. Incorporate needs, wants and goals from different business unit perspectives into communications plans, while being an advocate for audiences and communications best practices.
• Plan, edit, design content and manage Town Halls as appropriate for president.
• Write, edit and distribute internal emails outlining business strategy, structural or personnel changes, processes and procedures.
• Work across departments and divisions, demonstrating a collaborative, inclusive style. Embrace diversity of thought, background and experience in driving towards optimal communication solutions.
• Develop and train key leaders in business on self-serve communications tools, as needed (e.g. branded email templates, communications best practices).
• Serve as a primary editor and clearinghouse for all content, in partnership with Senior Director, Global Communications; advise on communications best practices.
• Work closely with Senior Director, Corporate Communications on organizational / change management communications
• Write and edit bios for president and direct reports to ensure they are well-written and adhere to the firm’s internal guidelines and brand.
• Manage GBU metrics reporting; monitor performance trends and make recommendations to enhance performance or create efficiencies in metrics reporting processes.
• Develop and help implement the strategy for new and existing communication channels to increase awareness and support of corporate objectives.
External Communications
• Develop corporate media strategies in partnership with marketing and PR teams to build visibility of GBU’s leadership, growth potential, global competitiveness, and performance.
• Lead executive visibility and expertise programs including awards, rankings, and conferences/external forums around our performance and industry.
• Manage news releases and media inquiries, in partnership with IQVIA PR and marketing teams, including helping to write materials, and securing approvals.
• Display business literacy and understanding of life sciences industry news and trends to identify opportunities for storytelling.
• Promote a favorable public reputation of the firm’s positive performance, accomplishments to external constituencies and audiences.
• Partner with marketing teams, as needed, on paid media opportunities.
Required Knowledge, Skills, and Abilities

The successful candidate will have extensive demonstrable skills and experiences including the following:
• Strong experience and interest in a variety of communications disciplines, including internal communications, social media and public relations.
• Intellectual curiosity and a willingness to quickly learn about IQVIA’s global businesses, combined with a strong ability to connect the underpinnings of our content to those businesses.
• Demonstrated proficiency of excellent writing and editing skills, including the ability to write about complex topics in a simple, easy to understand way.
• Ability to synthetize complex thoughts or information utilizing critical thinking skills to analyze information and make well thought out decisions or recommendations.
• Understanding of communication strategy and ability to tailor content based on audience, message, medium, timeliness, and call to action, both in writing and verbally.
• Demonstrated mastery of Associated Press (AP) writing style.
• “Digitally savvy” and experienced in social media.
• Ability to work on-on-one with business leaders and partners (at all levels of the organization) on internal communications projects – from conception to launch – and provide strategic advice and execution support throughout the process.
• The ability to manage multiple projects at once while delivering high quality work, adhering to standards for internal client service and meeting deadlines with attention to detail.
• Strong project and time management skills and the ability to manage multiple demanding initiatives concurrently, balance multiple priorities, work with minimal supervision, and meet deadlines.
• Highly geared toward proactive work, detail-orientation, resourcefulness and continual learning.
• A strong sense of urgency, a high degree of initiative, and the ability to lead and/or participate in cross-functional teams with highly developed teamwork skills.
• Strong team ethic and collaborative work style, but able to work independently, assume responsibility and be accountable.
• Strong work ethic and commitment to excellence.
• Demonstrated disposition toward flexibility and comfort with ambiguity or changing direction.
Minimum Required Education and Experience
• Degree in Communication, Journalism, or related field and 8 - 15 years of experience in corporate communications, including internal communications, executive communications, and/or media relations; or equivalent combination of education, training and experience
• Experience in the life sciences, pharmaceutical industries is preferred.
Physical Requirements
• Extensive use of telephone and face-to-face communication requiring accurate perception of speech
• Extensive use of writing and keyboarding requiring repetitive motion of fingers
• Regular sitting for extended periods of time
• Occasional travel

IQVIA is an EEO Employer - Minorities/Females/Protected Veterans/Disabled'

We know that meaningful results require not only the right approach but also the right people. Regardless of your role, we invite you to reimagine healthcare with us. You will have the opportunity to play an important part in helping our clients drive healthcare forward and ultimately improve human health outcomes. Whatever your career goals, we are here to ensure you get there! We invite you to join IQVIA™

Job ID: R1064658